Best customer service, friendly environment!
Hands down to Brandon Day at the service department he has great customer service and always takes care of all my needs when I come In for my car service! Good job
Thanks MIKE in service took care of us QUICK! Took care of 5k service, recalls and windshield issue with a LYFT ride home and a pick up LYFT ride back very convenient 10 stars!! Thanks again!
After being involved in a car accident on a car I had for less then 2 years, I really didn't want to start the whole car process over again. I have worked in the car business before and knew how it worked. A friend referred me to Kessa at Findlay Toyota. As soon as she got my number she called to see exactly what I was looking for. I told her I was looking at and gave her the stock numbers. She looked them up and let me know what is there for me to test drive. I went down the next day and test drove the cars. I found one of the website that had just gotten on the lot. I immediately texted her to see if it was still there. It was, so she grabbed the key...we test drove it and now that's our car. She got us an AMAZING deal!!! I also got to work with a couple of her team mates. But Kessa...she delt with my pickiness and didn't even get annoyed or upset at me Kessa was one of the easiest sales person I have ever worked with. Not pushy at all, in fact none of them were pushy. I told them that if the car sells, it's okay and we would find another and they were cool with that. I would recommend Kessa to any of my family or friends because I know she would treat them the same exact way she treated me...like family! Thank you so much Kessa, John, Gasper and also TJ in Finance!!! Y'all are the best!!
nice staff clean and comfortable lobby with amenities for long waits
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