On 10/20/20 my son and I had an excellent experience with Joe Fortunato and Alex Paz They truly made our experience exceptional from the phone conversation to the test drive, to the final outcome of purchasing a 2019 Toyota 4 runner. We truly appreciate every kindness and the level of professionalism they have extended to my son and myself. Their exceptional customer service is the definition of true professionalism. Findlay Toyota @ 7733 Eastgate road Henderson NV 89011.My son and I send a big Thank you.
Went in unexpectedly with no appointment and stated to Service Advisor "Dalton" that I had a battery issue and needed a new one. I had to get a jumpstart in order to get to the Dealership. He looked over the vehicle and stated that the battery and alternator would be looked at, since it could be one or the other or both and have me a 1- 1 1/2 hour wait. Approximately 70 minutes later, I was told my battery would be replaced, at a fair price with labor and everything else was in good working order. Very friendly and professional.
I had a great experience! I made an appointment for Saturday "yikes"! I went in for routine maintenance 40,000, but mentioned my breaks were making some noise. Eddie took my information, clearly explained cost and time expected to complete work. Eddie confirmed my breaks needed replacing, and was precise on time my car would be completed. Car was washed and vacuumed when returned. Car is running perfect! Thanks!
I have nothing but positive things to say about Findlay Toyota! Doron has sold me three cars over the past four years. He always gets me the deal I ask for, he makes money, and I drive away in a brand new Toyota that I love. The service department is always top notch and I never feel like I'm being ripped off. The company is in business to make money, so I understand that and the get best deal I can. I will be a repeat customer for years to come!
Don't waste your time at any other Toyota dealership in the valley! Visit James Frieson at Findlay Toyota. James listened to exactly what we wanted and he delivered. He is very knowledgeable of Toyota's and made the whole process of car buying effortless. We appreciated his attentiveness and we never got that pushy buy this car feeling. Such a cool guy to work with, we will be sending all of our friends and family to him! Thank you James!!!
Salesman named Moses was extremely professional and so patient with us. Superb hospitality and customer service!
Absolute amazing experience. Phill in the service department was not only nice but got my car fixed quickly and at a discount as he found several recalls for the vehicle. His service was exceptional while communicating the status of my vehicle every step of the way! I will always recommend their service department. Thank you Phill!
I normally don't do reviews. But due to my GREAT EXPERIENCE!!!!! with Internet salesman Patrick Huynh I had to. He followed up with me since I've been looking for a Tundra for months, He found one for me after a few weeks. He sent me pictures and a video to make sure it was what I wanted, since I was 5 hours away. He had everything ready for me so I could show up, inspect it and start the buying process. Patrick and his team at Finlay Toyota were true professionals and I will definitely do my car shopping ...
I visited Findlay Toyota on Saturday 10/17 for a software update on my 2016 PriusV. I was impressed with the quick response. I also purchased new tires at a fair price. I will return to Findlay Toyota whenever my Prius needs service and I am in Henderson.
Excellent Top-notch Service by Findlay Toyota!! Service Agent Chantelle was Amazing!! I look forward to my next service date because of Service Agents like Her! Polite, Professional, and Precise! Thank You Findlay!
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